IT Services Catalog
137 services for 51,160 users across 9 categories
Admission & Registration System
Online admission portal and academic course registration
Student Affairs Management
Comprehensive student records, status tracking, and academic history
Financial System
Accounting, invoicing, payments, and financial reporting
Human Resources
Employee management, attendance, leave, and payroll
Examination System
Exam scheduling, grading, and results management
Academic Advising
Student guidance and study plan management
Procurement & Inventory
Purchasing, warehouse, and asset management
Student Portal (WSNJ)
Self-service portal for students
Reports & Analytics
Dynamic reports and interactive dashboards
Course Registration
Academic course enrollment and schedule management
Fiber Optic Network
14 fiber paths connecting 12 campus buildings
Enterprise WiFi
Campus-wide wireless coverage for all buildings
VPN & Remote Access
Secure remote connectivity for authorized users
Internet Bandwidth (2.4 Gbps)
2 Gbps WE fiber + 400 Mbps Etisalat backup
FortiGate 1100E Firewall
Next-generation firewall with advanced threat protection
Microsoft Sentinel (SIEM)
Centralized security monitoring and threat analytics
Defender for Endpoint
Endpoint detection and response for all managed devices
Entra ID + MFA
Identity management with 100% multi-factor authentication
Azure Cloud Services
Cloud hosting and services — $60K–66K annual investment
Backup Services (33 TB)
Geo-redundant backup across multiple locations
Server Management
8 servers — 2.7 TB RAM — 200+ CPU cores
Database Services
PostgreSQL with advanced performance tuning
Data Center
On-premises server room with cooling and backup power
Fiber Cabling
14 fiber paths — 12 connected buildings
Power Systems (UPS)
Uninterruptible power supply and backup systems
HS-1003 High Availability
$45,000 project — approved Q1 2026
IT Help Desk
Direct technical support for all university users
Hardware Support
Equipment maintenance and repair services
Account Provisioning
User account creation and access management
Technical Training
IT skills workshops and training sessions
HUE Hub (Teams App)
In-house unified portal within Microsoft Teams
Custom Odoo Development
Tailored ERP modules for university-specific needs
REST APIs & Integrations
System-to-system integration endpoints
Admission Portal
Smart admission portal with OCR and online payment
SEER Attendance
Computer vision attendance — NVIDIA A100 powered
Smart OCR
Automatic document data extraction — Gemini AI
Data Analytics
Analytical reporting and interactive dashboards
Microsoft Teams
Communication, collaboration, and remote learning
Exchange Online
Enterprise email — @hue.edu.eg
SharePoint
Document management and intranet sites
OneDrive
Personal cloud storage for every user
Office Apps
Word, Excel, PowerPoint — full desktop applications