Policies & Governance
Policies, procedures, and guidelines establishing and measuring information protection efforts at Horus University
In Progress
ISO 27001
Information Security Management System
Target: 2026
Planned
ISO 20000
IT Service Management
Target: 2027
IT Maturity Scorecard — 76%
Technology18/20
90%
Security19/20
95%
Scalability16/20
80%
Monitoring14/20
70%
Redundancy12/20
60%
Documentation12/20
60%
Overall Score76/100
76%
Policy Library — 31 Policies
Information Security Policies
Data Governance & Privacy
Infrastructure & Operations
Network & Communications
IT Governance & Management
Last Updated: March 2026. Policy documents are hosted on the university SharePoint and accessible to authorized HUE personnel.
ITSM Roadmap 2025–2027
Q1 2025
ITSM Foundation
Core process definition and service catalog establishment.
Q2 2025
Incident Management
Unified ticketing system and SLA definitions.
Q1 2026
Change Management
Change review and approval processes — current phase.
Q3 2026
ISO 27001 Certification
International information security certification.
Q1 2027
Problem Management
Root cause analysis and prevention.
Q4 2027
ISO 20000 Certification
IT service management certification.